FAQ's

The simple answer is yes, it is safe to. However we would only recommend doing this based on the dish. For example, if the chosen dish has salad type ingredients such as lettuce, tomatoes, feta, scrambled egg etc then re-heating this will ruin the quality and taste of the items and it will likely be a mushy mess. Other items such as rice, veg and meat based dishes would be perfect to freeze! Again though, please be aware after a few months the flavour and texture can degrade. If you have any more questions about this please whatsapp us!

This is quite dependent on the microwaves settings but we recommend anywhere between 60-120 seconds, and stopping half way to stir to ensure equally distributed heat. Please make sure your meal is thoroughly heated all the way through before consuming if you choose to eat it hot.

Yes! Please click the GF option when ordering your food. If this isn’t available to you please write this in the notes section at the end. We advise you to input this in the message box regardless so we can pass this to our chefs directly. 

Once you have finished your meals/emptied the bag please place them outside where they were delivered to you. You will need to do this the day before your next scheduled delivery date, for example, Monday’s delivery bag you would leave outside to be collected Tuesday evening as your next delivery would be Wednesday. 

Aye, we do! Please be aware though that although the meal will be vegetarian it may contain other animal products such as dairy, egg etc.

Yes, absolutely. Once the meals are created and the macro information has been calculated, this information is passed to the kitchen who knows the exact measurements of the ingredients to make sure you’re able to stay on track! Our meals are also uploaded to MyFtinessPal so you can easily track them for example if you choose a lower calorie plan you make to make your snacks, other meals, social events etc work for your lifestyle goal.

No Problem! Our delivery company won’t run away with your meal prep. It will simply be left at your door or chosen safe space if you wish, but please write this in your notes so we can pass it on to our delivery team.

Your orders must have been made via the website by Saturday midday (12pm) to receive your food for that coming week. If you do not order by this date and time your meals will start the following Monday.

This is definitely something that we offer to our customers. Whilst you’re on your Holibobs and living your best life we’ll be looking after your account back here. 

Guaranteed. Our ingredients are brought in line with the week’s orders and deliveries. 

This will all depend on your delivery location, here’s a little schedule to know when!

Monday, Wednesday & Friday between 3:00 am – 7:00 am.